Delivery

UK DELIVERY OPTIONS

It is our intention to make the delivery and returns processes as simple and easy for you to use as possible, enhancing your experience of using the website, and ensuring that you receive your order safely and promptly.

In the event that an item is out of stock we will communicate with you and offer an alternative if one is available, or keep in touch and advise when that product is available once more.

Orders received by 3:00pm will be processed for despatch that day, subject to confirmation of payment and stock availability.

Our partner courier services aim to deliver within 3 working days for our standard delivery option.

FREE UK STANDARD DELIVERY ON ALL ORDERS OVER £50*.

You will be able to track your order via a tracking code generated by the courier and attached to the despatch confirmation email that will be sent to you. The status of your order can also be seen by logging into the My Account area of the website if you have set up an account. Sometimes tracking information may not be available, this will usually be due to the time of arrival of the package with the courier and the updating of their systems. Please contact us should you have any questions or concerns.

We will deliver to any address nominated by you – home, work or anywhere convenient for you, but not to a P.O. Box address. Orders will be delivered to the address provided on the order, and a signature may be required when they leave a parcel so that a record of all deliveries is maintained.

We do not schedule the delivery routes or times but we partner with professional couriers and if your delivery is time critical please contact us and we will aim to help.

INTERNATIONAL DELIVERY OPTIONS

We are delighted to receive orders from international customers. We ship from the UK to the following countries :

UK, Channel Isles, Isle of Man, BFPO

EUROPE

Austria, Belgium, Bulgaria, Canary Isles, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, Slovakia, Slovenia, Spain (including Andorra, Gibraltar & Canary Isles), Sweden, Switzerland (including Liechenstein), Turkey

REST OF THE WORLD

Antigua, Argentina, Australia, Bahamas, Barbados, Belarus, Brazil, Brunei, Canada, Cape Verde Islands, Cayman Islands, Chile, China, Columbia, Cuba, Egypt, Falkland Islands, Fiji, Greenland, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Korea, Kuwait, Latvia, Lebanon, Maldives, Malaysia, Mexico, Morocco, New Zealand, Oman, Pakistan, Peru, Philippines, Saudi Arabia, Seychelles, Singapore, South Africa, Thailand, Tunisia, Ukraine, United Arab Emirates, Uruguay, USA, Venezuela, Vietnam, Virgin Islands.

If your intended destination is not shown, then please contact us.

We are a UK based website operating within the UK. Purchases on the site can be made securely using PayPal. All payments are processed in pounds Sterling (GBP).

International credit card providers or banks outside of the UK will determine their own exchange rates and charges that you will be liable to pay. We have no control over such rates and charges and you should check with your issuing bank you should you have any such questions.

Our website shopping cart automatically calculates whether VAT is due or not on your purchase and this will depend on the delivery address.

Any local import duties and taxes that may be due are the sole responsibility of the recipient of the goods.